INDUSTRIAS HERGÓM AND DATA PRIVACY:

INDUSTRIAS HERGÓM undertakes to protect and respect your privacy.

In this privacy statement, the bases are established for the processing of the personal information we gather about visitors to our web site, our establishment, or our customer contact point, suppliers or other business partners. Therefore, we would ask you to read it carefully.

  1. INFORMATION WE GATHER ABOUT YOU

    We can gather and process the following infomation about you:

    1. Information that you provide. This is information that you give us in the following ways:
      1. Filling in forms on our web site (or other forms that we ask you to fill in).
      2. Giving us a business card (or similar).
      3. Communicating with us by telephone, mail, email or any other means.

      This can include, for example, your name, address, email address and telephone number; information about your relationship with INDUSTRIAS HERGÓM; and information about your job, your background and your interests.

    2. Information about you collected by our web site and other systems.
      1. When you visit our web site, certain information is automatically collected about you and your visit. For example, the internet protocol address (IP) used to connect your device to the internet and other data such as the type and version of your browser and the pages you visit on our web site.
      2. It is also possible for our site to download “cookies” on your device, which is described under the heading on cookies.
      3. INDUSTRIAS HERGÓM has closed circuit security video surveillance systems that can record you if you visit, for security reasons.
    3. Additional information. We can also gather information from other sources. For example:
      • If we have a business relationship with the organisation you represent, your colleagues or other professional contacts may provide us with information about you, such as your contact details or your role in the aforementioned relation.
  2. USE WE MAKE OF YOUR INFORMATION

    1. We can use our information for the following purposes:
      • To put into operation, administrate and improve our web site and our establishments, as well as other aspects regarding the way in which we carry out our operations
      • To meet our legal and regulatory obligations and to undertake and defend legal actions.
      • Purposes related to our financial and banking agreements.
      • To carry out, manage, develop and promote our business and particularly, our relations with the organisation that you represent (if such is the case) and the related transactions (for example, for marketing purposes).
      • To protect our business against fraud, money laundering, disclosure of secrets, cyberattacks, the theft of private contents and other financial or business offences.
    2. At times, we may review the information about you that we hold in our systems, including the content and other data from your communications with us by email or other means, to meet the regulations and to protect the activity by INDUSTRIAS HERGÓM, as has been described above.
    3. These reviews can be used to disclose relevant information for legal actions or they may affect relevant registers for investigations of a regulatory or criminal nature, both internal and external.
    4. To the extent permitted by the applicable law, these reviews will be carried out in a reasonable, proportionate way and they will be approved at a suitable management level. Ultimately, they may involve the disclosure of your information to governmental organisms and to the parties involved in the legal actions, as is described below.
    5. At times your emails and other communciations may be consulted by persons other than the member of the personnel to whom they are addressed for common business management purposes (for example, if it is necessary because a member of the personnel is out of the office or has left INDUSTRIAS HERGÓM).
    6. We will only process your personal information as necessary for the purposes described above and in any event, we will check that this processing causes no harm to you or to your privacy that invalidates our legitimate interest in reaching our goals.
    7. Under exceptional circumstances, the law may demand that we disclose or process your personal information. When we ask you for personal information, we will inform you whether it is compulsory to provide the requested information to meet a legal obligation or whether, on the other hand, it is a voluntary act and there will be no consequences if you refuse to give it. In other cases, it must be assumed that we need the information for our activity or to fulfil the regulations (as has been described above).
    8. If you wish to query INDUSTRIAS HERGÓM’s need to obtain the information that we ask you for, please contact the INDUSTRIAS HERGÓM representative through our Contact to ask your questions.
  3. INTERNATIONAL DATA COMMUNICATION AND TRANSFER

    1. With your consent, or if such is the case, protected by the corresponding legal exceptions with a legitimate purpose, your personal information may be communicated to the following recipients:
      1. Service providers who host our web site or other information technology systems, or who store or process the information on our behalf, such as Processing Managers, under strict confidentiality and security conditions.
      2. In exceptional cases:
        • A judicial body or from the competent Public Administation, or the parties involved in a legal action, in any country or territory.
        • The recepients stipulated by the law.
  4. CONSERVATION AND DELETION OF YOUR INFORMATION

    1. Our intention is that the personal information that we have about you is accurate and up-to-date. We will delete the information about you that we no longer require.
    2. The personal details provided will be kept while the contractual relation is maintained (and the elimination is not requested by the interested party), and by legal obligation, once this time has passed, we will eliminate them. Please use the data from the Contact section to obtain more information.
    3. Take into account that we can keep a minimum amount of information about you, although we know that you have left the organisation that you represented, in such a way that we will be able to maintain a continuous relationship, if in the future, we come into contact with you again as the representative of a different organisation.
  5. YOUR RIGHTS

    1. You are entitled to access your personal information in our hands and certain related information, under the data protection regulation. You may also request inaccuract personal information to be corrected or deleted.
    2. At any time you may oppose the use that we make of your personal information for direct marketing purposes and in certain circumstances, you may be entitled to oppose our processing of part or all of your personal information (and request that we delete it). You may also request the limitation of the processing of your personal details.
    3. Under certain circumstances, you may also be entitled to the “portability of the data”, that is to say, to request the transfer of your personal details to you or to a new service provider.
    4. If you wish to exercise any of the rights mentioned above, use the details from the Contact section shown below.
    5. You may also present a complaint regarding how we process your personal information before the National Control Authority for data protection.
  6. CONTACT

    1. Questions, comments and requests related to this privacy statement and to the way in which we process personal information are welcome.
    2. Please send an email to the data protection manager at protecciondatos@hergom.com.
  7. CHANGES IN THIS POLICY

    All the changes that we make in the future to this privacy statement will be published on our web site www.hearthstonecookware.eu/en/legal-warning/ and they will also be available on request using the Contact section details: